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Dear Readers, I have a HP Elitebook 840 G2 and am running Windows 10 Pro. I used to have Windows 7 and used my fingerprint to login. Since the update I am no longer possible to login using fingerprint. I installed Validity fingerprint software that used to work in Windows 7. When I go to the security page I only see the option to use a password, PIN or password Picture, but no fingerprint. When I search in Cortana i shows me the option to enable fingerprint, but when Clicked it brings me to the same page and there is nothing related to fingerprint.
Is there something I can do to still enable this? Hi, Thank you for posting your query in Microsoft Community. This issue might occur if the driver for the fingerprint scanner is corrupt. Also, you will need to install the HP simple pass software after installing the finger print driver. Icon pc anime untuk folder keren restaurant menu free. Method: 1 I would suggest you to run hardware & devices troubleshooter.
• Press “Windows key + X” and type “ troubleshooting”. • Select “ Troubleshooting”. • Select “ View all” on the top left corner. • Click “ Hardware & devices ” • Follow the on-screen instruction to run the troubleshooter. If issue persists follow below methods. Method: 2 I would suggest you to uninstall and reinstall the fingerprint reader driver and check if it fixes the issue. Refer to the link to troubleshoot the issue: For further reference, you can refer to these links: Hope this information helps.
Reply to the post with an updated status of the issue so that we can assist you further.
Free 4-day shipping with Tmart Express. Buy 10.8V Battery for HP EliteBook HSTNNF08C 8560B 8560W ST09 at Tmart.com.
Dear Readers, I have a HP Elitebook 840 G2 and am running Windows 10 Pro. I used to have Windows 7 and used my fingerprint to login. Since the update I am no longer possible to login using fingerprint. I installed Validity fingerprint software that used to work in Windows 7. When I go to the security page I only see the option to use a password, PIN or password Picture, but no fingerprint. When I search in Cortana i shows me the option to enable fingerprint, but when Clicked it brings me to the same page and there is nothing related to fingerprint.
Is there something I can do to still enable this? Hi, Thank you for posting your query in Microsoft Community. This issue might occur if the driver for the fingerprint scanner is corrupt. Also, you will need to install the HP simple pass software after installing the finger print driver. Icon pc anime untuk folder keren restaurant menu free. Method: 1 I would suggest you to run hardware & devices troubleshooter.
• Press “Windows key + X” and type “ troubleshooting”. • Select “ Troubleshooting”. • Select “ View all” on the top left corner. • Click “ Hardware & devices ” • Follow the on-screen instruction to run the troubleshooter. If issue persists follow below methods. Method: 2 I would suggest you to uninstall and reinstall the fingerprint reader driver and check if it fixes the issue. Refer to the link to troubleshoot the issue: For further reference, you can refer to these links: Hope this information helps.
Reply to the post with an updated status of the issue so that we can assist you further.